FAQ

Can I Add more than 1 set of plates in my weighted vest?

Yes, you can add more than one plate into each pocket. The maximum weight we recommend adding is one 13.75lbs plate and one 5.75lbs plate for a combined
weight of 41.5lbs. including the vest.

Can I order North Gym products outside the US?

Yes, we do ship internationally. The shipping costs are calculated during
the checkout.

How long does it take to get my order?

If you order before noon your order will most likely ship same day, if you
order in the afternoon your order ships the following day. All domestic vest and plate orders within the continental US ship with USPS Priority Mail. The average transit time is 2-3 days. Kettlebells ship with UPS Ground and can take
up to 6 business days. The transit time for international orders varies and is displayed during checkout.

What is the return policy?

You can return your unused order within 30 days of receiving the product. If you want to
return a product, please email info@north-gym.com.

What warranty do you offer?

The warranty we provide
in case of any damages is 12 months. We replace your product without a hassle. We might ask you to return your broken product.

Can I wash my vest?

Our vests are machine washable, but we recommend hand washing. Fill a bathtub with lukewarm water,
add some detergent and soak the vest for 45min max. Afterwards fill the tub with cold water, leave it for another 15min and then rinse the vest with more cold water thoroughly. Let it air dry.